Return policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.Customer is responsible for return shipping cost.
If return is due to our error we wil send you a return lable
To start a return, you can contact us at info@islamicbook.uk. Please note that returns will need to be sent to the following address Islamicbook.UK Unit 1, Vitesse House, 6 Estate Way London, E10 7JW
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@islamicbook.uk.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and will issue a refund,and you will get it in 3 business days once we issued the refund.